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In-store experience remains the battleground in which retailers differentiate themselves in an increasingly competitive industry. Modern facilities with smoothly running assets are vital to enhancing that experience, driving revenue and ultimately keeping costs down. Accordingly, maintenance teams are looking to increase planned preventive maintenance and decrease costly emergency repairs

But with major facilities management service provider shortages, retailers struggle with a lack of qualified technicians, subpar work or work orders that stay open far too long. Meanwhile, maintenance costs keep rising and maintenance teams wrestle with forecasting spend. So, to lower costs, streamline operations and elevate the customer experience, retail maintenance operations teams are looking for ways to maximize equipment uptime and eliminate unforeseen costs by preventing failures instead of reacting to them.

A CMMS helps retailers manage maintenance teams, operations, equipment, workflows, compliance, service providers along with other maintenance related activities. By properly managing service providers, a retailer is ensured it doesn’t overpay, pays only for time on site, and deals with providers who properly take care of stores and complete the work as promised. A top-notch CMMS system is easy-to-use and aligns with retailer maintenance operation processes. It integrates seamlessly with other enterprise software to provide transparency across systems to make informed decisions to keep retail stores operating at their best. Furthermore, top CMMS systems include bolt on modules such as field service management, energy management and agnostic IoT remote monitoring.

CMMS Products for the Retail Industry

vx Maintain - Accruent

vx Maintain is a cloud-based Facility Management CMMS platform that enables maintenance teams to improve operations at the asset level by better managing work orders, maintaining compliance, streamlining the reconciliation process, and making more strategic decisions about purchasing or retiring assets.


Corrigo is a JLL-owned product designed for facilities management. Corrigo’s facilities management platform helps users manage their building and facilities management operations. Users can maximize savings, leverage advanced data analytics, and integrate with existing systems and scales.

Service Channel

ServiceChannel’s single platform for refrigerant management, IoT and facilities management software saves retail establishments time and money so they can focus on serving customers and delivering an exceptional experience.

Facility Source

Facilitysource, a CBRE company, helps clients keep up and running by changing the way companies manage and maintain their facilities to deliver an ideal brand experience, improving facilities performance through modern technology and a network of service providers.


Nuvolo’s cloud-based enterprise asset management platform helps facilities teams create seamless digital workflows with their IT counterparts using a single system of record. Eliminate the need to rely on disparate systems to retrieve the data. Nuvolo is a certified ServiceNow app.

IBM Maximo

IBM Maximo is a fully integrated CMMS platform. Operate high-value physical assets with visibility and control across the enterprise to optimize performance, extend asset life cycles and reduce operational downtime and costs.


SAP manages the entire lifecycle of your physical assets with enterprise asset management software. SAP helps organizations increase asset performance with predictions and simulations, and collaborate with partners for end-to-end visibility at strategic, tactical, and operational levels using real time information from IoT.

Trackplan FM

Facilities management software that helps to better manage, schedule and control the maintenance and resources across your organization, sites and assets. Trackplan can reduce the cost of maintenance and repairs, drive compliance across your estate and provide great control and visibility to make life easier for maintenance teams.


TOPdesk cloud-based software that helps organizations offer better services to their customers to increase efficiency and improve customer satisfaction. This software helps you manage incidents, create workflows and keep track of configurations.


Trimble connects your construction fleet and equipment so you can effectively manage your operations and make informed decisions to elevate your equipment utilization and productivity. Use utilization monitoring, maintenance planning, and active location tracking of your equipment fleet and support vehicles to maximize your return.


Access Maintain (formally ProNett) is an easy-to-use, cloud-based CMMS software for your property management system enabling you to see, in real-time, all maintenance work being carried out and the associated cost.



FSI offers built-in compliance reporting, configurable dashboards, and handheld solutions for Apple and Android devices. FSI allows organizations to efficiently collaborate across the workplace with easy customization, robust reporting, regulatory compliance through maintenance project management, construction and vendor integration all on a single platform.